Nehel Nabil Elhanafi

Barcelona, Spain
nehelnabilelhanafi@gmail.com | +34 621 048 731 | linkedin.com/in/nehelnabil

Professional Summary

Data & Operations Lead with 3+ years of progressive experience in project management, data operations, and process optimization across international environments (EU, North America, GCC, UK, Egypt). Proven track record of leading cross-functional and multinational teams, driving operational excellence, and delivering high-impact, data-driven initiatives.

Currently leading data research and operations, specializing in end-to-end project execution, data integrity, and quality assurance (QA). Expert in optimizing workflows through KPI tracking, performance management, and scalable process design in fast-paced, multicultural environments.

Experienced in Agile methodologies, stakeholder management, and tools such as Asana and Google Workspace. Leverages AI-powered tools (GPT-based models) to enhance research, automate workflows, and support data-driven decision-making. Strong background in business analysis, client engagement, and people operations, with a focus on aligning strategy with execution and delivering measurable impact.

Core Competencies

Professional Experience

PASSNFLY - Data Research Manager & Operations Lead
2022 - Present | Barcelona, Spain

People Operations Intern -> Assistant Manager - Data Research -> Data Research Manager

  • Lead and manage a multinational data research team of 5 to 15 people from more than 20 countries, ensuring high standards of data accuracy, integrity, and QA across large-scale projects.
  • Oversee end-to-end data operations, including data collection, validation, analysis, and reporting across three projects covering over 700 airlines, 5,000 airports, and 25,000 watersports providers in over 80 countries.
  • Drive workflow optimization, task allocation, and KPI-based performance tracking to improve operational efficiency using Asana and Google Sheets.
  • Leverage AI tools (GPT-based models) to automate research workflows and improve data-driven decision-making.
  • Manage project execution using Agile methodologies and tools such as Asana.
  • Collaborate with product, operations, and business stakeholders to align outputs with strategic goals.
  • Support hiring, onboarding, and training of international teams, strengthening performance and retention.
  • Contributed to people operations and internal process improvements during early-stage roles.
  • Planned and executed start-to-end team events and weekly activities online and offline.
Menaflow - Business Development Intern
Sep 2022 - Jan 2023 | Dubai, UAE
  • Acted as a link between English-speaking internal teams and Arabic-speaking partner businesses.
  • Supported communication and onboarding of regional clients using company tools and platforms.
  • Worked with product and development teams to improve tool usability for Arabic users, including language localization.
  • Conducted market research and led generation and client acquisition efforts, increasing monthly client acquisition from an average of 1 to 3, with a 100% retention rate during the collaboration period.
Haseef - Business Analyst (Contract)
Jul 2022 | Saudi Arabia
  • Conducted market entry research for an education platform planning to expand into Egypt.
  • Participated in meetings with teachers, developers, parents, and students to gather feedback, understand user needs, and create use cases accordingly.
  • Asked structured questions and collected insights to identify expectations, challenges, and gaps.
  • Analyzed feedback to highlight differences between the target market and the existing model.

Early Career Experience

Education

Dual Bachelor's Degree from Cape Breton University, Canada & CIC - Canadian International College, Egypt (2014 - 2020)

Certifications

Google Project Management Certification - Google (Coursera), 2022

Skills

Operations & Leadership: Operations Management, Team Leadership, Workforce Planning, Organizational Effectiveness, Change Management, Process Improvement, KPI Management, Training, Coaching
Project Management: Agile & Scrum, Project Planning & Execution, Project Coordination, Stakeholder Management, Workflow Optimization
Data & Analytics: Data Analysis, Data Management, Quality Assurance (QA), Research, Business Analysis, Requirements Gathering
Tools & Technologies: Asana, Google Workspace, Google Sheets, Microsoft Excel, PowerPoint, Testpad, AI Tools (GPT models)
Business & Support: Business Development, Client Services, Customer Success, Technical Support, HR & Recruiting Support
Communication & Soft Skills: Presentation, Negotiation, Problem Solving, Time Management, Attention to Detail, Creativity & Innovation

Languages